Extend what your assistant can do
Plug in order tracking, customer profiles, delivery status, and custom workflows without rebuilding your assistant.
How Tools Work
Every tool is a function the agent can call during conversation. Some run on your server, some run in the customer's browser, and you can build your own.
Server Tools
Search products, check inventory, retrieve order history, and look up customer profiles. All executed server-side for speed and security.
Client Tools
Add to cart, highlight products, apply filters, and capture preferences. Executed in the browser for instant UI updates.
B2B Processing
Validate incoming orders against your catalog, match products by name or code, and auto-complete purchase flows.
Custom Workflows
Build your own tools: connect ERPs, trigger webhooks, query external APIs, or add domain-specific logic to the agent loop.
Built-In Tools
These ship with the platform. Enable them per project from the management dashboard.
Outcome-Aware Search
CoreSearches your catalog by intent, not keywords. Categorizes results as essential, recommended, or complementary.
- Intent inference from natural language
- Multi-category bundling
- Popularity + relevance scoring
Order History & Reorder
PopularLoads past orders into context so the agent can suggest reorders, track delivery status, and answer 'where is my package?'
- Past order lookup
- Delivery status tracking
- One-message reorder
Customer Profile
Persists dietary restrictions, brand preferences, sizes, and allergies across sessions so the agent never asks twice.
- Persistent preference storage
- Session-spanning memory
- Profile-aware filtering
Define Custom Tools
Each tool is a function the agent can call during conversation. Define the name, parameters, and handler. The agentic loop decides when to use it.
Server or Client Execution
Server tools run on your backend; client tools execute in the browser for instant UI updates
Typed Parameters
JSON Schema validation ensures the agent passes correct data to your tool
Simulation Gym
Test tools with LLM-simulated users before deploying to production
Use ours or build yours
Enable built-in tools from the dashboard, or define your own with a JSON schema and an API endpoint.